Delivery Policy for APTC AUSTRALIA PTY LTD

1. Introduction

1.1. Welcome to APTC AUSTRALIA PTY LTD ("Company," "we," "us," "our"). This Delivery Policy outlines the terms and conditions regarding the delivery of products purchased from our website, located at www.aptcaust.com.au (the "Website").

2. Delivery Methods

2.1. We offer a variety of delivery methods depending on your location. Delivery options and costs will be calculated at checkout based on your shipping address.

2.2. We use our in house logistics team for deliveries & third-party courier partners, to ensure your order reaches you safely and promptly.

3. Delivery Times

3.1. Delivery times vary depending on the delivery method selected and the destination address.

3.2. All delivery timeframes are estimates. We do our best to ensure timely delivery, but delays may occur due to unforeseen circumstances, including but not limited to stock availability, weather conditions, or issues with the logistic services.

4. Shipping Costs

4.1. Shipping costs are calculated at checkout based on your location, the weight of the items, and the delivery method selected.

5. Order Processing

5.1. Orders will be processed once payment is confirmed, typically within 1–2 business days. Orders placed on weekends or public holidays will be processed the next business day.

6. International Shipping

6.1. We offer international shipping to select countries. Shipping costs and delivery times for international orders will be calculated at checkout.

6.2. Please note that customs duties, taxes, or other fees may apply for international shipments. These fees are the responsibility of the customer, and we recommend checking your country’s import regulations before placing an order.

7. Address Accuracy

7.1. Please ensure that the shipping address provided is correct and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete address information.

7.2. If you notice an error in the shipping address, please contact our customer service team as soon as possible to make the necessary corrections before the order is dispatched.

8. Delivery Issues

8.1. If you experience any issues with your delivery, including delays, lost packages, or damaged items, please contact our customer service team at sales@aptcaust.com.au or 1300 394 239 as soon as possible.

9. Contact Information

9.1. If you have any questions or concerns about your delivery, please contact us at sales@aptcaust.com.au or 1300 394 239.

10. Governing Law and Jurisdiction

10.1. This policy is governed by the laws of Australia, and any disputes will be subject to the exclusive jurisdiction of Australian courts.